ORDERS SHIPPED TO INDIA ADDRESSES
At The Trendy Fit, we want you to love everything you order. However, if something isn't right, we're here to help.
If you receive an incorrect, damaged, defective, or different product from what you ordered, you may request a return or exchange within 7 days of delivery, subject to our return eligibility conditions.
To qualify for a return or exchange, the product must be unused, unworn, unwashed, and in its original condition with all tags and packaging intact. Products with removed or damaged tags may not be eligible for return or exchange.
Original shipping charges are non-refundable unless otherwise required by applicable law.
PLEASE NOTE
-
Return or exchange requests must be submitted within 7 days of receiving the order.
-
Products must be unused, unwashed, and returned with their original tags and packaging.
-
Items damaged due to misuse or improper handling will not be eligible for return.
-
Certain products, including accessories, jewellery, fragrances, sunglasses, and gift cards, may be non-returnable except where required by law.
-
All orders placed on The Trendy Fit are prepaid.
-
Returns and exchanges are subject to product inspection and approval.
-
Your statutory consumer rights remain unaffected.
EASY ONLINE DOMESTIC RETURNS & EXCHANGES
We aim to make the return and exchange process simple and convenient for customers across India.
To request a return or exchange:
-
Visit our website at www.thetrendyfit.com.
-
Contact our customer support team with your order number.
-
Provide the reason for your return or exchange.
-
For damaged, defective, or incorrect products, attach clear photographs of the item and packaging.
-
Our support team will review your request and provide further instructions.
-
Once your return request is approved, you will receive instructions for shipping or pickup, where available.
Please do not send any product back without receiving return instructions from our customer support team.
PICKUP & RETURN PROCESS
Once your return request is approved, our team will guide you through the return process.
-
Reverse pickup may be arranged depending on your delivery location and courier availability.
-
If reverse pickup is unavailable, you may be asked to ship the product to our designated return address.
-
Return shipping charges, if applicable, will be communicated before the return is processed.
-
Please keep the courier receipt and tracking details until your return is completed.
HOW TO PACK YOUR RETURN
To ensure a smooth return process, please follow these instructions:
-
Place the product in its original packaging whenever possible.
-
Make sure the product is unused, unwashed, and all original tags are intact.
-
Include your order number or a copy of the invoice.
-
Securely pack the product to prevent damage during transportation.
-
Hand over the package to the assigned courier partner or ship it according to the instructions provided.
Once we receive your returned product, our team will inspect it to confirm eligibility.
REFUND POLICY
After receiving and inspecting the returned merchandise, we will notify you regarding the approval or rejection of your refund request.
For approved refunds:
-
Refunds will generally be processed to the original payment method.
-
Refund processing will be initiated within 10 business days after approval.
-
The time required for the amount to reflect in your account may vary depending on your bank or payment provider.
-
Shipping charges may be deducted where applicable and legally permitted.
-
If a refund is delayed, please contact our customer support team.
EXCHANGE POLICY
If you have ordered the wrong size or would like a different available size or colour, you may request an exchange within 7 days of delivery.
Please note:
-
Exchanges are subject to product availability.
-
The original product must be unused and in its original condition.
-
All tags and original packaging must be intact.
-
If the replacement product costs more, you may need to pay the difference.
-
If your preferred size or colour is unavailable, our team will explain the available alternatives.
DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
If you receive a damaged, defective, or incorrect item, please contact our customer support team as soon as possible, preferably within 48 hours of delivery.
Please share your order number, clear product photographs, and details of the issue.
Our team will review your complaint and assist with an appropriate resolution, which may include a replacement, exchange, or refund, subject to applicable consumer protection laws.
INTERNATIONAL RETURNS & EXCHANGES
The Trendy Fit offers worldwide delivery to supported destinations.
We generally do not offer returns or exchanges for international orders due to international shipping and logistics limitations, except where required by applicable law.
If you receive a damaged, defective, or incorrect product, please contact our customer support team within 48 hours of receiving your order.
Our team will review the issue and guide you through the available resolution options.
Important Note:
International orders may be subject to customs duties, taxes, and other charges imposed by the destination country.
Please do not ship any international return without receiving prior instructions from The Trendy Fit. Any applicable customs duties or return shipping charges will be handled according to the agreed return arrangements and applicable law.
CONTACT US
For return, exchange, refund, or order-related assistance, please contact us through our official channels.
THE TRENDY FIT
Website: www.thetrendyfit.com
Thank you for shopping with The Trendy Fit.
Stay Trendy. Stay Confident. Stay You.